INFINITE ICON Technology
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IT Consultancy · Corporate Training

Technology and skills for business growth in the UAE & Africa.

Headquartered in Dubai, with a partners office in Addis Ababa. We design and implement technology, and we train the people who will use it.

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Quality management certified to ISO 9001:2015
2022Founded in Dubai
500+POS terminals deployed
7Countries trained in
8Sectors served
Headquarters · DubaiPartners office · Addis Ababa
ISO 9001:2015 Certified · IT Consulting · Corporate Training · Cybersecurity & Risk · POS, ERP & Cash Registers · Terminal Management System · SoftPOS · Tap on Phone · Cloud Solutions · Leadership & Banking Programmes · Managed Services · ISO 9001:2015 Certified · IT Consulting · Corporate Training · Cybersecurity & Risk · POS, ERP & Cash Registers · Terminal Management System · SoftPOS · Tap on Phone · Cloud Solutions · Leadership & Banking Programmes · Managed Services ·
About us

A strategic technology partner, not only a supplier.

Founded in 2022 and headquartered in Dubai, Infinite Icon Technology is an IT consultancy that serves the UAE and African markets. We work with banks, government entities and growing businesses that need technology to keep up with their goals.

Our approach

We design and implement the technology, and we train the people who will use it. This combination of advice and training is what makes change last after the project ends.

Our promise

At the end of every project, your team can run the solution without us.

HeadquartersDubai, UAE
Founded2022
Delivery hubsDubai, UAE
Addis Ababa, Ethiopia
CertificationISO 9001:2015
Engagement typesAdvisory · Delivery · Training
Legal entityInfinite Icon Technology L.L.C

IT Consulting

Infrastructure, cloud, security and systems.

Corporate Training

Role-based programmes in 7 countries.

Payment Hardware & Software

POS terminals, TMS and payment platforms.
Range of specialization

Two practice areas that support each other.

All our work falls under two practice areas: IT Consulting and Corporate Training. We build the system, and we build your team's ability to run it.

Practice area 01

IT Consulting

Advisory, infrastructure and practical support that keeps your systems secure, current and running.

Cybersecurity & Risk Advisory

Risk assessments, security design and staff awareness programmes that reduce risk without slowing down your business.

IT Infrastructure

Networking, data processing and storage, and systems operations designed, deployed and supported end to end.

Cloud Solutions

Migration, architecture and management across public, private and hybrid cloud environments.

Managed Services

Ongoing monitoring, maintenance and support so internal teams can stay focused on the business.

POS, ERP & Cash Register Support

End-to-end supply, installation and support for point-of-sale, ERP and cash register systems — hardware and software.

Software & Systems Development

Custom applications and integrations that connect your technology to the way your business works.

Practice area 02

Corporate Training

Executive and management programmes for banks and financial institutions, delivered with specialist international faculty.

Leadership & Executive Presence

Executive Leadership Presence and Women in Leadership programmes that develop confident leaders at every level of the bank.

Strategy Execution & Governance

Turning strategy into results, with the governance frameworks that keep boards and management accountable for delivery.

Organizational Resilience & Enterprise Risk

Organizational Resilience and Enterprise Risk Management (ERM) programmes that help institutions prepare for, withstand and recover from disruption.

International Banking, Treasury & Capital Markets

International Banking, Mastering Treasury Functions and Capital Markets: the core disciplines behind a bank's balance sheet and international business.

Digital Transformation & Innovation

How banks plan, lead and deliver digital change, from customer channels and operating models to a culture of innovation.

Emotional Intelligence & Communication

Emotional Intelligence for Bank Management, and Communication Skills for managers who lead teams and manage client relationships.

Service spotlight

POS, ERP & cash registers: supplied, deployed and supported.

We supply, install and support point-of-sale, ERP and cash register systems from start to finish, covering both the hardware and the software that runs on it. Our own ICON range of certified terminals is set up, deployed and maintained by our team.

500+POS terminals deployed

One responsible partner for purchasing, rollout, integration and support.

01

Supply & procurement

Choosing terminals from the ICON range and planning the number and type you need.

02

Deployment & installation

Installation at your sites, setup, key injection and staff handover.

03

Integration & software

Connecting ERP, cash registers and back-office systems to your existing systems.

04

Maintenance & support

Monitoring, spare parts, fault repair and refresher training for users.

Software solutions

Payment software platform.

Alongside the hardware, we deploy and run the software that keeps your terminals secure, up to date and profitable, in the cloud or on your own servers.

01Platform

Terminal Management System

Remote management, deployment, status monitoring and support for every type of terminal, including terminals from other manufacturers that are already in use.

Batch deploymentReal-time monitoringApp managementRole-based accessIntelligent operations

Application Marketplace

One IoT platform combining terminal management, application management and value-added services for acquirers, ISVs, asset managers and merchants.

02Security & remote support

Remote Key Injection

Secure download of payment keys to many POS terminals at once, over PCI-compliant encrypted channels, with no technician needed on site.

Remote key downloadCentral certificate managementLower labour costData security

Remote Assistance

Remote desktop access to POS terminals so our team resolves merchant issues immediately, without a site visit.

Remote diagnosticsDesktop controlEncrypted tunnelLog extraction
03Integration & acceptance

Cloud ECR Integration

Orders from the cash register are sent through the cloud to any POS terminal for payment, with no cables or drivers.

SoftPOS — Tap on Phone

Turns an Android smartphone into a secure contactless terminal, built to the MPoC standard.

Card, QR & e-walletEmail / SMS receiptsAndroid 10+ with NFC

Acquiring & Switching Platform

Card issuing and acquiring system services for banks and payment institutions.

Merchant & card managementRouting & risk controlClearing & settlement
Public or private deploymentHosted cloud service, or a private instance at the client site.
Quality assurance

ISO 9001:2015 certified.

Infinite Icon Technology L.L.C has been assessed and registered as meeting ISO 9001:2015, the international standard for quality management systems.

ISO 9001:2015Quality management
EIACAccredited body
IAF MLAGlobal recognition
Certificate no.VSQC099-421263839
Issued byVeritas System Quality Certificates Issuing LLC, Dubai
Initial date22 May 2026
Surveillance due21 May 2027
AccreditationEIAC · CB-QMS-099 · IAF MLA member
NACE code33-62.02 / 62.09 / 63.11
Verifywww.veritasassurance.com
ISO 9001:2015 certificate of registration issued to Infinite Icon Technology L.L.C by Veritas System Quality Certificates Issuing LLC, certificate number VSQC099-421263839 View full certificate Scope of certification Data management and cybersecurity services; IT infrastructure; cloud and datacenter services; IT network services. Data classification and analysis; computer systems and communication equipment software design; education and training; application development and web design.

What the certification changes for you.

ISO 9001 is a management system standard, not just a certificate. These are the controls our certified system applies to every project.

01

Documented scoping

Every project starts with a written needs analysis and agreed objectives, approved before design begins.

02

Controlled materials

Course materials and technical documentation are version-controlled and reviewed.

03

Competence records

Trainer and engineer qualifications are recorded and reviewed, not assumed.

04

Measured feedback

Client and participant feedback is collected after every project and used to improve the next one.

05

Non-conformity handling

When something does not meet the standard, a defined process corrects it, with a named owner and a deadline.

06

Management review

Performance is reviewed at management level on a fixed cycle, with actions tracked.

Training in action

Delivered in seven countries.

Programmes are delivered on site and remotely, and adapted to the language, infrastructure and regulations of each group we train.

7
Countries trained in
On site & remoteDelivery formats
InternationalSpecialist faculty
  1. 01

    Role-based curricula

    Content is matched to each job role, so every group learns what it will actually use.

  2. 02

    Delivered during implementation

    Training runs at the same time as implementation, not after it.

  3. 03

    Refresher cycles

    Follow-up sessions keep skills up to date as systems and threats change.

Countries trained in 7 countries · 4 continents
  1. 01TurkeyEurope / Asia
  2. 02SingaporeAsia
  3. 03UAEMiddle East
  4. 04United StatesNorth America
  5. 05CanadaNorth America
  6. 06EthiopiaAfrica
  7. 07SwedenEurope
How we work

Four stages, followed the same way on every project.

Change only lasts when the order is right: assess before you build, and train while you build, not after.

01
Stage 01

Assess

Find the best place to start

Review your current systems, skills and processes against your business goals to find where to start for the greatest impact.

02
Stage 02

Design

Build skills in from the first day

Design the technical solution and the training programme together, so skills are built in from the first day.

03
Stage 03

Deliver

Implement and train in parallel

Implement the infrastructure, software and platforms while training your team at the same time.

04
Stage 04

Sustain

Keep improving after launch

Managed support, refresher training and regular plan reviews keep results improving after launch.

Assess before you build. Train while you build. Sustain after launch.

Engagement models

Three ways to start, one standard of delivery.

Advisory

A focused project to assess, design or reduce risk in a specific part of your technology.

  • Current-state audit
  • Target architecture & roadmap
  • Security & compliance review
  • Vendor and platform selection

Delivery

Full implementation of infrastructure, platforms or systems, with training delivered at the same time.

  • Infrastructure & cloud build
  • Software & systems development
  • POS, ERP & cash register rollout
  • Managed support after launch

Training

A standalone programme for a team or group, designed around job roles and delivered on site or remotely.

  • Needs assessment & group planning
  • Custom curriculum design
  • On-site or remote delivery
  • Refresher sessions after the programme

Whichever model you start with, every project ends the same way: your team can run the solution without us.

Why Infinite Icon

Why choose us?

01

Focused on the client

Solutions designed for your team, your budget and your regulations, not a standard template.

02

Built to scale

Modular systems and training programmes that grow with you into new markets and business lines.

03

Local knowledge

Deep understanding of local infrastructure, regulations and talent in the UAE and Ethiopia.

04

Certified quality

An ISO 9001:2015 quality management system guides how we plan, deliver and improve our work.

05

Proven in banking

500+ POS terminals deployed and executive programmes delivered for leading banks and financial institutions.

06

One responsible partner

Purchasing, rollout, integration, training and support, handled by one team from start to finish.

Advise, deliver, train, sustain.

Where we work

Based in Dubai. Delivering in Ethiopia.

We manage projects from our UAE base and our partners office in Addis Ababa, with the same quality standards in both markets.

United Arab Emirates

Head office

Headquartered in Dubai, serving clients across the Emirates in banking, government and enterprise sectors.

DubaiAbu DhabiSharjah

Ethiopia

Partners office

Corporate training, payment technology and digital transformation engagements delivered on site and remotely from Addis Ababa.

Addis Ababa
Who we serve

Built for regulated, high-risk sectors.

Sectors where downtime, non-compliance and untrained users are costly.

Banking & Finance
Digital banking, payments, compliance
Government
Public sector digital services
Energy & Utilities
Infrastructure & operations technology upgrades
Tele­communications
Network & systems advisory
Insurance
Process automation & risk
Logistics & Trade
Systems integration
Education
Digital skills programmes
Enterprise & SME
Complete digital transformation
Documents

Take the details with you.

Read our company profile, training catalogue and ISO 9001:2015 certificate.

PDF · 16 pages

Company Profile 2027

Who we are, both practice areas, POS and payment software, training delivery, engagement models and certification.

View profile
PDF · Catalogue

Corporate Training Catalogue

Programme details for our corporate training, including audience, modules and outcomes.

View catalogue
PDF · Certificate

ISO 9001:2015 Certificate

Certificate of registration issued by Veritas System Quality Certificates Issuing LLC. Certificate No. VSQC099-421263839.

View certificate
Let's work together

Ready to start your next technology or training project?

Tell us about your training needs or your technology roadmap, and our team will reply directly. We typically respond within one business day.

Let's get started
Get in touch

Tell us about your training needs or technology roadmap.

Email, WhatsApp or call our team and we will reply directly.

We typically respond within one business day.
Emailinfo@infiniteicon.tech
Phone / WhatsApp+971 50 449 6214
Webinfiniteicontech.com
Head officeDubai, UAE
Partners officeAddis Ababa, Ethiopia
Quality systemISO 9001:2015 certified
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